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Nextgen Retail: Integrating On and Offline for the Perfect Customer Experience

Thu, May 30, 2019 1:00 PM EDT{LOCAL_TZ}

The new retail model requires a successful integration of the digital and physical worlds. Regardless of your tech skills or know-how, you can learn to take your retail business to the next level.

In this session, Angel Cicerone, President of Tenant Mentorship, will take you through easy-to-implement omni-channel ideas that provide a frictionless and perfect experience for today’s customer.

We’ll cover:

  • Selling online vs. marketing online – which is right for you?
  • Easy omni-channel hacks
  • Embracing technology
  • The importance of data
  • Putting the welcome mat out on your digital doorways

Presented by Angel Cicerone



Angel has created a unique platform to assist locally-owned retailers create thriving businesses. Her company, Tenant Mentorship, works with small retail and restaurant owners on behalf of the country’s largest landlords to help launch, grow and save small business and enjoys an unprecedented success rate. She is a recognized expert in small shop growth and turnaround.
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